Privacy

Who we are

Prime Agentic Solutions is operated by Christian Jhor in Carmona City, Cavite, Philippines. We are the personal information controller for the information described on this page. For anything about your information, email hello@primeagenticsolutions.com.

The contact form on this website

When you send the form, we receive your name, your business name, the phone number or Messenger name you give us, and your message. We use them only to reply to you and to talk about the work you asked about.

The form is delivered to our mailbox by email through Resend, an email delivery service. It is not stored in a database on this website.

Messages to our Facebook Page

Our Facebook Page is answered first by an automated assistant, and a person takes over when needed. When you message the Page, we keep:

• the text of your messages and our replies, and a note of any photo, voice note or file you send;
• your name as shown on Messenger;
• the name, mobile number and email address you choose to give us, and what you need help with.

We use this to answer you, to let a person on our side follow up, and to check that the assistant is answering well. Long numbers that look like card numbers are masked before anything is stored.

These records are kept in a database run by Supabase in Singapore. Messages pass through Meta (Facebook) and through our own automation server. To write a reply, the text of your message is sent to Anthropic, the provider of the AI model the assistant uses. When you give contact details, a person on our side is alerted by email.

Browsing this website

This website does not use advertising or tracking cookies. It remembers one setting in your browser, whether you turned animations on or off, and nothing else. The website is hosted by Vercel, which keeps standard technical logs, such as IP addresses, to run and protect the service.

Who else sees it

We do not sell your information and we do not share it for marketing. It is seen only by us and by the services named above, each of which handles it to provide its part of the service.

How long we keep it

We keep your information only as long as we need it to answer you, follow up on what you asked about, and keep records of work we do for you. We delete it sooner if you ask.

Your rights, and deleting your data

Under the Data Privacy Act of 2012 (Republic Act No. 10173) you may ask to see the information we hold about you, have it corrected, have it deleted, or object to how we use it.

To delete your data, email hello@primeagenticsolutions.com with the subject "Delete my data" and the name you used on Messenger or the form. We delete your messages and contact details from our records and confirm by reply.

If you are not satisfied with how we handle your information, you may complain to the National Privacy Commission at privacy.gov.ph.

Changes to this page

When what we collect or how we use it changes, we update this page and the date below.